Frequently Asked Questions
Straight answers about how our claim review and purchase works
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No. We focus on paid out-of-network claims that fall outside IDR, whether the deadline has passed or the claims were never eligible.
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Paid out-of-network claims up to four years old for services provided in Florida. Medicare claims don't qualify.
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Not at this time.
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Hospitals, surgical practices, orthopedics, emergency medicine, anesthesia, radiology, and any other provider with out-of-network claims.
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Nothing. The review is free and carries no obligation.
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We evaluate each claim individually and present a single, fixed offer.
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Within a week of finalization and execution of the offer.
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Aggregated electronic claims information for your paid out-of-network claims. We may request additional information after our initial review.
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Within one day of receiving your request.
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We sign a Business Associate Agreement before receiving any patient information, and all data is transferred through secure channels.
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No. Patients are never contacted or billed. We seek additional reimbursement from insurers.
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Nothing happens. There's no cost and no obligation.